Privacy Policy

Effective Date: 16/02/2025

At Comfort Build, we are committed to protecting your privacy and ensuring your personal data is handled securely. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, comfortbuild.co.uk.


Who We Are

Our website address is: https://comfortbuild.co.uk.

Comfort Build specializes in building and renovation services, providing top-quality craftsmanship and customer satisfaction.


What Personal Data We Collect and Why We Collect It

Comments

When visitors leave comments on our site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to assist with spam detection.

An anonymized string created from your email address (a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture will be visible publicly in the context of your comment.

Media

If you upload images to our website, avoid including embedded location data (EXIF GPS). Visitors to the site can download and extract this data from uploaded images.

Contact Forms

When you use our contact forms, we collect the information you provide (such as name, email address, and message content) to respond to your inquiries and provide you with relevant information about our services.

Cookies

If you leave a comment on our site, you may opt-in to saving your name, email, and website in cookies. These cookies are for your convenience, so you don’t have to re-enter your details for future comments. These cookies will last for one year.

If you have an account and log in to this site, we set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we also set up several cookies to save your login information and screen preferences. Login cookies last two days, while screen option cookies last for a year. Selecting “Remember Me” extends your login persistence to two weeks. If you log out, these cookies will be removed.

If you edit or publish an article, a cookie will be stored in your browser. This cookie includes no personal data and only indicates the post ID of the article you edited. It expires after one day.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, or articles). Embedded content behaves as if the visitor has accessed the source website directly.

These external websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with the embedded content, including tracking your actions if you are logged in to their platform.

Analytics

We may use analytics tools to better understand visitor behavior on our site and improve your experience. These tools collect anonymized data such as browsing habits, time spent on pages, and device information.


Who We Share Your Data With

We do not share your personal data with third parties, except as necessary to provide our services or comply with legal obligations. Visitor comments may be checked through an automated spam detection service.


How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely to help recognize and approve follow-up comments automatically.

For users that register on our site (if applicable), we store the personal information provided in their user profiles. Users can view, edit, or delete their personal information at any time (except their username). Website administrators also have access to this information.


What Rights You Have Over Your Data

If you have an account on our site or have left comments, you can request an exported file of your personal data, including any information you’ve provided. You can also request that we erase your personal data, except for data we are obligated to retain for administrative, legal, or security purposes.


Where We Send Your Data

Visitor comments may be checked through an automated spam detection service to maintain the security and usability of our website.


Your Contact Information

For any privacy-related concerns, you can contact us at:
Email: comfortbuild.ltd@gmail.com
Phone: +44 7466 097554
Address: UK, London, RM8 3EH, 84 Nicholas Road


Additional Information

How We Protect Your Data

We implement security measures such as data encryption, secure hosting environments, and access controls to protect your personal information from unauthorized access, alteration, or disclosure.

What Data Breach Procedures We Have in Place

In the event of a data breach, we will:

  1. Notify affected users promptly via email or website announcements.
  2. Work to secure compromised data and identify the cause of the breach.
  3. Report breaches to relevant authorities as required by law.

What Third Parties We Receive Data From

We may receive limited data from third-party services (such as analytics providers or payment processors) to enhance user experience and ensure smooth operations.

What Automated Decision Making and/or Profiling We Do With User Data

We do not engage in automated decision-making or profiling that affects individual rights or freedoms.

Industry Regulatory Disclosure Requirements

As a responsible business, we comply with all relevant UK regulations, including GDPR, to ensure your data is handled ethically and transparently.